- +971 - 557 736 889
- [email protected]
Contact information: We might collect your name, e-mail, home or work addresses, telephone numbers, organization names, etc.
Payment and billing information: We might collect your billing name, billing address, the legal age as permitted by your country of origin/residency and as per the payment method used by you. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. We will not be storing any Bank related information on our records and none of our employees will hold or be exposed to this information.
Information you post: We collect information you post in a public space on our website or on a third-party social media page of VSECURE.
Demographic information: We may collect anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, favorites, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information: If you use our website, we may collect information about your IP address and the browser you’re using. This may also include interactions through our website, training centers, meetings with our representatives and representatives from our authorized partners and other third parties or the duration of time spent on our website.
We collect information directly from you: We collect information directly from you when you register or partner with us. You may choose to apply for specific information or services on topics such as products, training, white papers, brochures, etc. which may require you to fill out forms and share your personal information. This information is irrespective of your membership. VSECURE asks you to allow representatives of VSECURE to contact you for the purpose asked.
VSECURE may collect different data from or about you depending on how you use VSECURE Services. When you create an account and use our Services, including through a third-party platform, we collect any data you provide directly, including, but not limited to data about your accounts on other Services.
We collect information from you passively: We receive and store certain types of information whenever you interact with us. We use browser cookies and web beacons, for collecting information about your usage of our website or any of our subdomains, advertisements, and other content served by or on behalf of VSECURE on other websites. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content.
We get information about you from third parties : If you access or use our Services through a third-party platform or service, or if you use an integrated social media feature on our websites, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
We may obtain certain information through your social media or other online accounts if they are connected to your VSECURE account. If you login to VSECURE via social media platforms e.g., Facebook or join VSECURE sponsored WhatsApp Group, or any other third-party platform or service, we ask for your permission to access certain information about that other account. The third-party social media site may give us certain information about you. For example, depending on the platform or service we may collect your name, profile picture, membership account ID, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
We get information about you from other sources : We might receive information about you from other sources and add it to our account information.
We use information to provide you our Services: Certain VSECURE services require you to provide your personal information, so as to enable us to provide you the whole range of that Service.
We use information to contact/respond to your requests or questions: We might use the information you provide to contact you to deliver the services you have requested or administering and processing your certification exams.
We use information to improve our products and services: We might use your information to analyze and customize our products, websites, newsletters, and other communications to support and improve your online experience with us.
We use information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties. VSECUREl may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
We use information for security purposes:We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes: We may use your information for sending communications to you, including for marketing and promotional or customer satisfaction purposes to inform you of other products or services available from VSECURE and its affiliates.
We use information to send you transactional communications: We might send you emails or SMS about your account or a product or service purchase.
We use information as otherwise permitted by law: To comply with our obligations under the law, including record-keeping, reporting, accounting, tax, etc.
– our relationship with you
– the legal obligations we are subject to.
– the legal basis we have for processing your data (consent, performance of contract, etc.).
– the purposes and uses of your data (this include present and future uses).
– the level of risk with retaining or using your data.
– your rights under the GDPR and other relevant laws.
– any other relevant circumstances.
We use consent to process your data for certain purposes such as when you consent to receive marketing communication, when you express interest in associating with us or to know more about us, etc. You can withdraw your consent at any time by writing to us at the e-mail addresses provided below.
To perform the contract between us, we process various types of contact/financial/service-related information. This also enables us to provide you with our products and/or services in line with the contractual obligations of our contract along with our Terms of Use via the VSECURE websites.
Provided that such processing shall not outweigh your rights and freedoms, we may use your personal information for our legitimate interests which include legal obligations, direct marketing, market research, web analytics/profiling, compliance abidance, customer service, record-keeping, review, research, and analysis, to fulfil our legal obligations under applicable laws, security, storage, etc. You’ve the right to object, on grounds relating to your situation, at any time to processing of personal data concerning you which is based on legitimate interests. More information on this right and on how to exercise it, is set out below under “Right to Object” clause of this Privacy Statement
VSECURE is publishing this Privacy Policy Statement to keep our users informed as to what we do with their personal information and what are their rights, in a clear, transparent, and easily understandable manner.
You have the right to obtain access to your information that we are processing and certain other information, in accordance with data protection law. Contact VSECURE if you wish to access the personal information VSECURE holds about users/data subjects.
You are entitled to have your information corrected if it’s inaccurate or incomplete.
This is also known as ‘the right to be forgotten’. If users want VSECURE to erase all personal data and we do not have a legal reason to continue to process and hold it, please contact us at [email protected]. This is not a general right to erasure; there are exceptions. If however, you do not fall within the ambit of exceptions, we will delete your data within a period of thirty (30) days.
You have rights to ‘block’ or suppress further use of your information. Users have the right to ask VSecure to restrict how we process user data. This means we are permitted to store the data but not further process it. We keep just enough data to make sure we respect our users request in the future.
VSECURE allows to obtain and reuse personal data for purposes across services in a safe and secure way without this effecting the usability of user data.
If users have given us their consent to process their data but change their mind later, they have the right to withdraw their consent at any time, and VSECURE stop processing their data. Users can write to [email protected].
You have right to object to the processing and automated profiling of your personal information as per applicable data protection laws. If you wish to object to the processing or automated processing of your personal information, please contact us at [email protected].
